Yesterday I posted a Disher’s complaint about Zorba’s. Several commenters disagreed with the anonymous complainant and the owner, Pavlos Guiatas, posted a rebuttal. I thought, in the end, it was a discussion that provoked interest in Zorba’s.
I hate to say that I’m smart, but I receive a lot of e-mails from people trying to cyber-bash a restaurant. Usually I can tell if the note comes from someone on the inside or a disgruntled employee—they tend to know too much and the note is usually a personal attack and not a general complaint about an experience.
So, I ask you. I view this space as an open forum for discussion. Do I post anonymous complaints? Do I e-mail them back and say “I will post your complaint if you give me your real name?” Or do I hit delete? It’s your space. Define it.