Dining Horror Stories
A Disher who lives in Southlake says her experience at Mi Chulas Good Mexican was really bad :
The manager/owner needs anger management! He grabbed my daughter’s arm cause she was going to the front door to greet her dad and yelled “there is no running in here”. Then approached our table 2x saying- I here you have a problem with me– never apologizing- my daughter was terrified. They are taught in school that if strangers touch you they can be the “bad man”. With her crying at the table the entire time, he kept attacking us verbally and then came back a 2nd time. We requested him to leave us alone so we could finish up and we would not return to his restaurant and he said “good!” Wow, this spirit of anger will not succeed as a cafe owner- he will fail.
Did Harvey Gough move to Southlake without my knowledge? Anyone else been?
7 Comments to “Dining Horror Stories”
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Sounds more like this guy - - http://tinyurl.com/68zc7t
What an awful experience. I don’t have children and am no fan of children running amok in nicer restaurants. However, if you can’t take kids to a Mexican restaurant - where can you take them? Try Mi Cocina next time!
Couldn’t his action of grabbing the child’s arm in that forceful be construed as battery to some degree? Any legal experts want to advise?
My extended family has a lot of kids under age 10, and we’ve outgrown the ability to celebrate events at most restaurants because they run and play…a lot. Yet as bad as they have ever been, no employee, not even managers, have ever grabbed one of them and scolded them or us. We’d return, but it’s embarrassing for me to have them yelling and running around, when I know some of those working there. I’ve even overheard the “whew” from them when we start walking out the door. The point is that some people have the patience for kids like that, and they’ll get repeat business. Those, like this person above, will get bad press instead!!!
He should get bad press for the restaurant’s name itself. Pretty tacky to me…
No offense, ya’ll… I work with kids for a living. I love kids. But kids should be taught that running in certain places (i.e. hallways at school, restaurants, etc.) is not okay and can cause dangerous accidents. Parents who choose to let their children behave in such a manner are to some extent neglectful.
That being said, grabbing a child by the arm is unnecessary. Instead, the manager could have asked the child not to run politely or approached the parent(s) and voiced his concern for the child’s safety.
anger management? sounds to me like the guy needs an ass kicking…
I worked in the food service industry for years and loved it. Why did I leave? Children. Just a recommendation to this parent - allowing your child to run, walk, play, or otherwise be anywhere but in her seat is dangerous to her. I have nearly spilled boiling hot coffee on unattended children countless times. It’s a reflection on your parenting. Don’t you care about the safety of your child? I guess I’m most surprised that you elected to stay in the restaurant and finish your meal! If I perceived that a man assaulted my daughter, I wouldn’t hang around for dessert, I’d leave immediately.
WOW! I have been meaning to try this restaurant, but not no more! That kind of customer service is reprehensible. Thanks for the alert, Nancy.